Complete the writing process so that you can send successful messages. You may have already watched the lesson on Creating, which is the first step of the writing process. This lesson is on the last two steps: Composing and Correcting.
The writing process - composing and correcting
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Instructional Videos
You can use graphics in your documents to capture attention, emphasize data, and support your message. This tutorial surveys the most common kinds of bar charts, their purposes, and some possible uses.
One mark of the You Approach is that it sets a positive tone. You can communicate a positive tone when you use positive wording, when you state an audience benefit prior to asking a favor from your audience, and when you emphasize what your readers can do instead of what they can't.
Most statements that you might consider empty emotional expressions are empty, not because of what the statements include, but because of what the context does not include. The remainder of the message needs to affirm and to be consistent with the sentiment that you express.
Wording copied from other documents can work against a natural style, even though re-using such copy can be efficient. Boilerplate and common workplace expressions (clichés) can speed up your document-writing process, but make sure that these forms of recycled copy do not serve as obstacles to a natural style.
We love using email to get one message to multiple recipients quickly. The reply-all feature can communicate your message efficiently and can keep information from slipping through the cracks. But it can also harm productivity and cause a great deal of annoyance. Learn to use the reply-all feature with discernment.
Stuffy, robotic, windy, mechanical—these are common complaints about business communication. Readers prefer a style that sounds more human, more conversational. In this tutorial, you will learn some tips for communicating with a natural style.
A precise style helps both to clarify and to enliven your message. Although clarity often requires simple language, it may also require specific wording. As you work toward communicating simply, make sure that you are also communicating precisely.
It seems that everyone wants to read or hear plain English but communicate with flowery, embellished language. Since readers prefer clarity, learn to communicate in a simple style.
Email forwarding can get you into trouble in at least a couple of ways. You might forward something that shouldn't be forwarded; you might also write something that shoudn't be forwarded. With this tutorial, learn some tips that can help you to stay out of trouble.
Some business professionals make communication very frustrating for the recipients of their forwarded messages. By prefacing what you forward with your own wording, you clarify your message and display the value of your communication.
How are you going to lead your readers to give your email more than glance? How are you going to keep them from deleting your email altogether? If you have a reputation for writing messages that respect your readers' time, you can continue to win that time.
Those workplace professionals whose email prompts action know how to make their email readable. To improve readability, you can use bottom-line writing, plain language, parallel lists, and clear headings.
“Anyone should be allowed to voice their opinions.” How should you correct the grammatical error in that sentence? Believe it or not, this issue has seen numerous fierce debates. Watch this tutorial to learn how to use language that is both grammatically correct and inclusive.
Crowdsourcing can help your organization to learn your customers' needs, to build customer loyalty, and to save a great deal of time and money.
Crowdsourcing channels the collective skills and knowledge of your customers. So what is crowdsourcing? And how can it apply to your workplace communication?
Adopting the You Approach can drastically improve your effectiveness. Make your communication focus on your audience and on benefits for your audience.
Among the mediums of business communication, the memo is one of those most likely to convey a sense of importance. This lesson will help you to harness the power of this medium.
How are memos different from email and from letters? It turns out that some situations give memos a rhetorical advantage.
The most common myth about knowing your audience is that your audience is just like you. But there are other pitfalls to avoid when trying to adapt your message to your audience.
You have something important to say, and you want to say it well. But your audience is just as important as your subject. Do you really know your audience?
Complete the writing process so that you can send successful messages. You may have already watched the lesson on Creating, which is the first step of the writing process. This lesson is on the last two steps, Composing and Correcting.
If you want to make your writing easier, more efficient, and more effective, then this lesson on starting the writing process by creating will help you to enhance those skills.
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