May 19, 2013

Understanding English Language for Business

CC BY 2.0 image courtesy of Victor1558 on Flickr

This guest post is by Andrea Fritz, on behalf of contentlobby.com.

To succeed in the world of business, developing strong English skills isn’t always enough. Like many industries, business has developed its own distinct culture and etiquette – and a huge part of this is the language of business.

So if you’re looking to succeed in the corporate lifestyle, here’s a guide to help you understand some of the common lingo, jargon and terminology that you’re sure to encounter.

What is Business Language?

The jargon and lingo of Business English can vary between different industries and office environments. It’s important to appreciate that it is a style of speaking that exists separately to everyday social interaction. This means that many native English speakers may never have heard some of the common business phrases, as they have never worked in that sort of corporate culture.

Specific business jargon is something that must be learned from spending time in a particular industry. It can also be incredibly useful to study a Business English course to learn this type of language. Gaining a solid understanding of it can also help you to fit in and feel more comfortable in the business world, as it will improve your communication with colleagues, clients and customers who use it.

Phrases to Watch Out For

CC BY 2.0 image courtesy of Victor1558 on Flickr

CC BY 2.0 image courtesy of Victor1558 on Flickr

Understanding the language of business is important as it allows you to communicate and interact with other people in the industry.

While truly effective communication consists of using language and phrases that are clear and concise, jargon on the other hand develops from metaphors and phrases that are relevant in a particular time and place. They do create meaning, but it’s important to be aware that they can also create frustration due to their over-use. Here are some common phrases that are important to be aware of, as it will mean you can interact with the people who do favor them:

  • Touch base: to connect or get in contact with someone.
  • Challenges: a word used to replace “problems,” because challenges are something we can overcome
  • Forward planning: to plan something in advance
  • Go forward together: to work together from now on
  • 360-degree thinking: negative thought patterns that bring you back to the same position as when you started
  • Not letting the grass grow too long on a problem: to act quickly before things get out of control
  • Managers having their “door open on an issue”: a way for managers to explain that they’re available to discuss a topic
  • “Actioning” something: to put something in motion
  • Robust: a product or service that has an endless capacity to please – this can be applied to everything from software packages to training days.
  • Give 110%: to give more effort than is expected or required

Finding the Right Balance

While it’s a good idea to get a grasp of some commonly used business jargon, success in business is rarely measured by the amount of jargon and lingo you can incorporate into your everyday vernacular.

If you’re trying to succeed in a corporate environment, clear and concise language will always prove to be the most effective method for communicating with the largest number of people. If you’re looking to improve your written and spoken English skills for the world of business, why not check out the courses at Malvern house or another top English school to really get ahead.

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Effective Business Report Writing

© 2013 JupiterImages Corporation

© 2013 JupiterImages Corporation

This guest post is by Cathy, on behalf of communicaid.com.

Business reports analyse and suggest potential resolutions for practical situations. Demonstrating analytical skill and considered opinion, an effectively written business report should clearly and concisely identify issues, evaluate them, and recommend action in an audience-focused manner.

To create an effective business report, consider this plan.

1. Collect your ideas

  • Begin by researching and evaluating the situation. Collate your information and note everything you wish to include. Keep all your ideas at this point; they can be edited out later.
  • Be clear on why you have chosen to write a report. Is it the best plan of action over a presentation or meeting?
  • Determine your best approach. Are you aiming to inform, or do you need to influence or persuade?
  • Consider audience agenda. Throughout your report, communicate audience benefits, and indicate the necessary actions to achieve them.
  • Form a comprehensive opinion of each issue you wish to improve. You must be certain of your own views before presenting them to an audience.

2. Create your first draft

  • Create an easy-to-follow, logical outline and structure. This will appeal to readers and simplify the writing process.
  • When presenting problems, outline issues, state the benefits to be gained through resolution, and then indicate suggested improvements.
  • Keep language and structure clear and concise. Use paragraphs, subheadings, bullet points and tables to present your information. This will maintain reader interest and enhance the persuasive flow of communication.
  • Tailor style and tone to avoid alienation, and think about audience expertise. You do not want to be too technical or vague. It is important to address the level of detail your audience requires; if they only need an overview, do not provide an in-depth analysis.
  • Adopt a confident written approach to display credibility and authority. Business reports are usually formal, favouring plainly written language. Complexity will just confuse and bore your reader.
  • Be sure to include a precise concluding summary which clearly recommends a plan of action.

3. Redraft, proofread, edit and publish

  • Re-read and redraft your report to condense it. The more streamlined it is, the more professional it will appear.
  • Proofread multiple times to correct spelling, punctuation and grammar. If these are incorrect in the final draft, they will shake your credibility and make you appear unprofessional.
  • Send drafts to colleagues for evaluation and proofing. This will identify any gaps in the report and correct any remaining copy errors.
  • Print and read your report for extra certainty. It’s easy to miss typos on a screen.
  • Don’t be afraid to make multiple revisions. It is better to do that than to publish a poor-quality report.
  • Space redrafts over a number of weeks. This allows more time to review with fresh eyes, remember forgotten points, and consult others for proofing help.
  • Present your report in a clear and appealing manner, with images, charts and other visuals that support your points.

Lastly, when forming your content remember there is no single “correct” answer or approach. Business reports should identify and evaluate a range of factors for individual situations and case studies, and as such, contain numerous solutions to be considered uniquely.

Cathy is a communication skills professional working for a consultancy in the UK which provides business writing courses to organisations and individuals.

The New “English Success” Is Here

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Now is a great time to make your English-learning plans for 2013. The new version of English Success is here!

It is 2 times as big as the original version. It includes 2 units, 62 videos, 62 audio files, and a 250-page Complete Course Guide.

Learn more about English Success and a special offer for those who purchase before January 1.

How to Pronounce the Most Difficult English Sound

20121224-143930.jpgDid you see our most recent video?

In English Success, Unit 1, Alfredo asked you, the OnTargetEnglish community, what the most difficult sound in the English language is.

Go here to discover the answer and to learn how to pronounce this challenging sound:

http://www.ontargetenglish.com/success/adventure/pronunciation-of-th

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